Thank you for shopping with XL Caddy. Please review our policy before completing your purchase.
All Sales Are Final:
We do not accept returns, refunds, or exchanges once an order has been placed.
Incorrect Shipping Address:
Customers are responsible for entering the correct shipping address at checkout. We are not responsible for packages lost, delayed, or delivered to the wrong address due to customer error.
Redirecting Packages:
If your order has just been placed, you may contact us via email at [email protected] to request an address change. Please note, however, that we are not responsible for monitoring emails in real time. While we will do our best to accommodate your request, we cannot guarantee changes before your order ships.
If your order has already shipped, you must contact the shipping carrier (FedEx, USPS, or UPS) directly for assistance. Please note that a redirection fee typically applies.
By placing an order, you agree to the terms of this Refund Policy.